Returns & Exchanges

At MENAGERIE Intimates, we want you to feel confident and comfortable in every piece you purchase. If your selection isn't the perfect fit, we offer a 30-day return window for items in original, unworn condition with all tags and hygiene seals intact.

Return Process

  • 1.
    Initiate Your Request

    Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Carefully pack your items in their original packaging, ensuring all labels are attached and the garment remains in its original, pristine state.

  • 3.
    Ship It Back

    Print the prepaid shipping label provided via email, secure it to your parcel, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our quality control team inspects and approves your return, your refund or exchange will be processed within 5-7 business days.